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White glove movie set delivery  

Bold: A highly complex movie set international transport solution

The challenge  

A leading European film production company faced the challenge of transporting a complex custom-made movie set from the model maker in Berlin, Germany, directly to the movie studio in Milan, Italy.  

As precision and creativity play a vital role for the company, they often buy tailor-made movie sets crafted by the most renowned European model makers. On this occasion, the management team searched for a direct international white glove delivery solution that could guarantee a safe and intact arrival of each intricate piece.

Unique challenges of transporting the entire movie set  

  1. Fragility of the items

The movie set consisted of several fragile custom-designed pieces, all of which required careful handling to avoid any damage.  

  1. Size and volume

The set included many smaller and bigger pieces, among them some bulky items, all of which needed specialised and careful packing before uploading them in the van.  

  1. Time scope

The movie set had to be delivered to the film studio before the beginning of the filming itself, which left no room for delay as any setback could lead to delayed filming and increased costs.

  1. Complex setup in Milan

Upon arrival in Milan, the movie set had to be fully assembled and ready for immediate use, which required trained white glove delivery professionals to handle this delicate task.  

A premium delivery solution  

This is where Van Express stepped in. We managed the perfect transport solution and met the filming company’s high standards.  

Our commitment to precision and care of all the items concerned ensured the safe and timely white glove delivery of the entire movie set, ready for production upon arrival.  

Dedicated white glove movie set delivery solution

Our team tailored the white glove delivery service to address the company’s specific needs:  

  1. Specialised packaging

Our white glove professional team individually wrapped each item in high-quality packing material. Additionally, they bubble-wrapped all fragile pieces.  

Before uploading the two vans, our white glove professionals put all the items into the custom-fit crates ensuring further protection and preventing any movement during transport.

  1. Dedicated van transport

The team loaded two high-capacity 7.5-ton vans with the complex movie set pieces.  

Both vans were exclusively selected solely for this transport, It highly reduced damage risks and allowed optimised movie set handling.  

  1. Route optimisation

Using advanced route planning software, our transport specialists selected the most efficient and safest route from Berlin to Milan.  

The real-time tracking option enabled the film production company to monitor delivery progress continually.  

4.   Professional setup of the movie set

After the arrival in Milan, our specialised white glove team carefully unloaded both vans and set up the entire movie set in the production hall as it had been previously agreed with the company director.  

Each piece was assembled according to the specifications, ensuring that once the entire set was assembled, it was ready for production.  

Results Achieved  

Our white glove movie set delivery solution resulted in a highly successful project, resulting in further cooperation with the customer.  

Key white glove movie set delivery takeaways  

  1. On-time delivery

The movie set was delivered on time, as it had been previously agreed. This helped the film production company to avoid any delays and additional costs.  

  1. No damage

Meticulous packaging and utmost careful handling played a key role in successful delivery. The absence of damage underscored the professional logistics approach of the Van Express white glove professionals.  

  1. Seamless setup

Our professional white glove team efficiently assembled the whole movie set, making it ready for immediate use. This seamless assembly process enabled that the filming began without any delay.  

  1. Enhanced client satisfaction

After the successful transport and setup, the whole management team of the film production company expressed their satisfaction with our high-quality and professional logistics service. It all reinforced their trust in Van Express as a reliable service provider for complex logistics solutions.  

Conclusion  

By providing a customised white glove movie set delivery solution, Van Express confirmed that the film production company’s expectations were not only met but also exceeded.

Our commitment to excellence, attention to detail and customer satisfaction make us the preferred choice for this customer's sensitive movie set deliveries across Europe.  

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